Shipping
Processing Time
Orders are processed within 2–5 business days. During high-demand periods, processing times may extend slightly. You’ll receive a confirmation email with tracking details once your order ships.
Shipping Methods & Delivery Times
Shipping options and estimated delivery times are calculated at checkout based on your location. Typical delivery times:
Standard: 3–7 business days (U.S.)
Expedited: 2–3 business days (U.S.)
International delivery times vary by destination.
Shipping Rates
Shipping rates are calculated at checkout based on weight, destination, and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
Once a package has been handed to the carrier, it is their responsibility. If your package is delayed or lost, we recommend contacting the carrier directly. We’re happy to assist where we can.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Returns
Our Standard
Each piece is created with care and intention. If something isn’t right, we’ll work with you to make it right.
Eligibility
Returns or exchanges are accepted within 7 days of delivery for unused items in their original condition.
Non-Returnable Items
Custom or personalized pieces
Items marked as final sale
Return Process
To initiate a return or exchange, please contact us at info@lynnecreekcreations.com with your order number and reason for return. We’ll provide next steps and return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with photos of the issue. We’ll resolve it promptly.